Transforming Mindsets: How to Embrace Proactive Quality Management in Manufacturing Facilities
Are you using all of your senses and intuition to understand issues related to quality? Occasionally, you must trust your senses and instincts. This straightforward insight became evident with some employees during a recent(ish) visit to their manufacturing plant, which was facing shelf-life challenges. Even before entering, I was struck by the unpleasant odors—a combination of mold and product decay. However, the staff had become so accustomed to the smell that they no longer detected it....
